Support

Student Services

UCM Student Services offer a weekly outreach service to UCM campuses but their main office is at the UCM Homefield Road Campus (turn left at Reception).

They are friendly and welcoming, and here to support you during your time at UCM. Please find below some basic information about their services and you will have the opportunity to meet the staff, during your Student Services Welcome tutorial during induction. You can also find more information here or on Its Learning, UCM’s VLE.

Money

  • Talk to Abbie Smith, Student Services Officer about course fees and grants.
  • Talk to Student Welfare Officers, Grace Phillips and Kim Gray about benefits of budgeting.
  • If you are struggling to manage, the UCM Emergency Fund may be able to help with course-related materials or household bills.

Personal wellbeing

  • Talk to one of the Student Welfare Officers if you are worried or upset by anything, no matter how big or small. They are here to listen without judging, and to work with you to find a way forward. If they can’t help you they should know someone who can.
  • The Student Welfare Officers are here to help keep you safe and support you, so don’t hesitate to contact either of them if you are concerned about yourself or someone you know.
  • They can support you in your personal development by working with you to manage emotions, improve relationships, manage stress or anger, build confidence and prepare for exams or assessments.
  • They can also advise and support you in relation to your rights as a student or if you feel you are being treated unfairly. 

Health and wellbeing

Hannah May, the Health & Wellbeing Co-ordinator, can provide information and guidance about health-related topics such as proper nutrition and the importance of physical activity.

Weekly fitness classes and sports activities are held along with a weight loss/management programme for students, and Hannah is on hand to advise students on diet and nutrition.

Childcare Support Scheme

Student Services can provide advice on funding of childcare for full-time students with pre-school and younger children. They have up-to-date lists of government-approved nurseries and childminders. 

Academic Support Centre (ASC)

UCM also provides a ‘universal’ support service for all students at ASC.

The ASC offers one-to-one or small group support to students who require extra help with their academic work including study skills advice for those working towards a degree (essay planning, research techniques, etc.).

ASC staff work flexibly, arranging appointments at times to suit students providing a reassuring learning environment with approachable and helpful staff, this service can make a positive contribution to a student’s UCM experience

The ASC is centrally located in the Library at the Homefield Road Campus.

For more information or to make an appointment please email ASC@ucm.ac.im.

Specific learning difficulties

Specific Learning Difficulties (SpLd), Physical disability, mental health conditions and medical conditions

What do students need to do?

Students will need to complete the UCM Student Agreement (pre-enrolment form) and identify if they have:

  • A SpLd, and/or
  • Physical disability, and/or
  • Mental health condition, and/or
  • Medical condition, and/or
  • Accessed additional support, and/or
  • Had EAA in previous exams.

Assessment staff from the Academic Support Centre (ASC) will be in contact to arrange an appointment to establish a history of need and current support requirements. Students are expected to bring any relevant records (e.g. letter of diagnosis, previous Educational Psychologist report).

Following assessment, recommendations of potential reasonable adjustments and EAA will be agreed.

Disabled Students Allowance (DSA)

Can students access specialist support?

Students may be entitled to additional support (which may include access to a SpLd specialist, technology, equipment) via the Student Awards’ Disabled Student’s Allowance (DSA).

Please see the Isle of Man Government website for up-to-date information and guidance regarding DSA. If you require an Educational Psychologist report, and do not have one, you could contact https://www.egs.org.uk/ . This is recommended by UoC .Alternative options may be available.

International opportunities

To broaden your personal and professional development and enjoy a great adventure, UCM facilitate many opportunities to travel.

  • Learning in the Wider World – all our students undertake a five-week placement module in their second year, this can be undertaken off-island. In recent years we have had students placed in France and Spain as well as the UK.
  • Internships – short-term Summer internships are available through University of Chester and our many island based businesses.
  • Summer camps – we liaise with Smaller Earth (https://www.smallerearth.com/uk/ hyperlink) who come over to UCM and discuss a wonderful range of international programmes that you can participate in.
  • International adventures – through our many corporate partners you’ll have the chance to apply for adventures such as climbing Mt Kilimanjaro, or working in South Africa.